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Public warning on https://cex-io.com/

29 Jan 21

The Gibraltar Financial Services Commission (GFSC) is issuing this public warning regarding the website https://cex-io.com/.

This website is falsely purporting to be that of CEX.IO Limited. This website closely resembles that of the genuine firm’s website (https://cex.io/) and so care should be taken not to confuse the two.

https://cex-io.com/ falsely purports to be the website of the genuine registered company to try to convince people that they work for a company legally registered within Gibraltar and authorised by the GFSC. This appears to be a ‘clone company’, and this suspected clone company purports to offer Distributed Ledger Technology (DLT) services, specifically an exchange service for several different cryptocurrencies. It appears that https://cex-io.com/ also uses the name of the genuine company and their GFSC authorisation number.

The GFSC notes that this current website address of concern is strikingly similar to that covered by a recent prior warning issued by the GFSC which can be found here.

The genuine registered company is authorised by the GFSC to provide DLT services, which includes (i) the operation of a secondary market venue for trading virtual assets (ii) the provision of broker services (iii) the provision of custody services (iv) the provision of escrow services and (v) the provision of staking services.

The genuine firm makes it clear that https://cex-io.com/ is not in any way associated with the activities of CEX.IO Limited, a company legally registered in Gibraltar.

Companies and individuals carrying out financial service activities in Gibraltar have to be authorised by the GFSC. The suspected clone (https://cex-io.com/) is not authorised by the GFSC, nor is an application pending for authorisation at present and this suspected clone company is targeting consumers.

You can find out more about how to avoid fraud and scams in our consumer guide here.   

Clone company details

Name: CEX (clone of a Gibraltar-registered company)

Website: https://cex-io.com/ (not that of the Gibraltar-registered company)  

Gibraltar-registered company details

Name: CEX.IO Limited (Genuine Gibraltar-registered Company)

Website: https://cex.io/ (Genuine Gibraltar-registered Company Website)

Support Contact No.: +44 20 3966 1272

Authorised under the Financial Services Act 2019; find the entry on the GFSC register here.

The Gibraltar-registered company has no association with the ‘clone company’.  

How to protect yourself

We strongly advise you to only deal with financial companies that are authorised by us, and check the GFSC Regulated Entities Register to ensure they are. It has information on companies that are, or have been, regulated by us. If a company does not appear on the Register but claims it does, contact the GFSC Regulatory Investigations team on +350 200 40283  

Report a clone company

If you think you have been approached by an unauthorised or clone company, or contacted about a scam, you should contact us.  

What to do if your company is cloned

If you think your authorised company has been cloned or scammers are fraudulently using your name or other details, contact the GFSC Regulatory Investigations team on +350 200 40283